Call Center Classification

Call Center Classification

ARTIFICIAL INTELLIGENCE APPLIED TO PROBLEM A large global bank was looking for ways to improve its customer engagement. They decided to prioritize inbound communications in order to focus on customers that really needs human intervention and time, and to return...
Document Processing

Document Processing

ARTIFICIAL INTELLIGENCE APPLIED TO PROBLEM A global Financial Institute provides services across 40 countries. To carry out its regular business and to comply with regulations, the company needs to manage requests from many external entities and internal departments....